Terms Of Use

Welcome to Ajab Divine Essence! By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms of Use. Please review these terms carefully. If you do not agree with any of these terms, you should not use our products or services.

1. Introduction.

Ajab Divine Essence provides high-quality agarbatti (incense sticks), dhoop sticks, and dhoop cups to enhance your spiritual and aromatic experience. These terms govern the use of our products and any purchases made via our platform.

2. Use of Products.

By purchasing and using our agarbatti, dhoop sticks, or dhoop cups, you agree to use them responsibly and in accordance with their intended purpose. Ajab Divine Essence is not liable for any improper or unintended use of the products.

3. Payments.

All purchases on our platform can be made via UPI (Unified Payments Interface). By completing a transaction, you confirm that the payment information provided is accurate and that you are authorized to use the payment method.

4. Orders and Cancellations.

Once an order is placed, you will receive a confirmation email. Orders can only be canceled before they are shipped. Ajab Divine Essence reserves the right to cancel any order at our discretion. In the event of a cancellation, any payments made will be refunded in full.

5. Shipping and Delivery.

We aim to ship all orders in a timely manner. However, delivery times may vary based on location and external factors beyond our control. Ajab Divine Essence is not responsible for any delays caused by third-party shipping services.

6. Refunds and Returns.

We stand by the quality of our products. If you are not satisfied with your purchase, you may request a return or refund within 7 days of receiving the product, provided the item is unused and in its original packaging. Shipping fees for returns will be the responsibility of the buyer unless the product is defective.

7. Intellectual Property.

All content on our website, including product descriptions, images, and branding, is the intellectual property of Ajab Divine Essence. Unauthorized use, reproduction, or distribution of this content is prohibited.

8. Limitation of Liability.

Ajab Divine Essence is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products, website, or services.

9. Privacy Policy.

We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Privacy Policy.

10. Contact Information.

For any questions or concerns regarding these Terms of Use, please contact us at:

Email: contact@ajabdivess.com